“I would just like to thank you and the rest of the ICE team for the fantastic and fast response yesterday. It is not only appreciated but also very reassuring that you made us your priority to resolve our issue. Once again the professionalism and courtesy that we are always shown by the all the ICE team when they are working in school is first class, as is their knowledge of how to resolve any issues we have. Even when they have had to fight their way through heavy traffic, and stay late to make the school safe again they continued to keep smiling – thank you.
I look forward to renewing our Service Level Agreement with ICE once again in April”.